Shipping policy

GetRight Shipping Policy

Thank you for shopping with GetRight. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy for detailed information about our shipping procedures and practices.

1. Processing Time

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Processing Delays: In rare cases, processing may take longer due to high order volumes or unforeseen circumstances. We will notify you promptly if there is any delay.

2. Shipping Rates and Estimates

  • UK Shipping: We offer a flat rate of £3.99 for standard shipping within the UK. Free shipping is available for orders over £50.
  • Europe Shipping: We offer a flat rate of £14.99 for shipping to European countries.
  • International Shipping: We offer a flat rate of £23.99 for shipping to all other international destinations.
  • Standard Delivery Time: Estimated delivery time is 3-5 business days for UK orders. Delivery times for European and international orders will vary based on the destination.

3. Shipping Method

We offer the following shipping method:

  • Standard Shipping: 3-5 business days for UK orders; delivery times for European and international orders will vary based on the destination.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number through our carrier’s website or our order tracking page.

5. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes or APO/FPO addresses.
  • Restricted Areas: Certain locations may have shipping restrictions. If we are unable to ship to your location, we will notify you as soon as possible.

6. Delivery Issues

  • Incorrect Address: Please ensure that the shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. However, if a package is lost in transit, please contact our customer service team for assistance.
  • Delayed Delivery: Delivery times are estimated and not guaranteed. We are not responsible for delays caused by the shipping carrier or any external factors.

7. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at getrightclothing02@gmail.com. We are here to assist you and ensure your shopping experience is as pleasant as possible.